Black Belt Process Excellence at USAA in Colorado Springs CO
Company: USAA
Position: Black Belt – Process Excellence (Job Number 25538)
Location: Colorado Springs, CO
Job Description:
The Black Belt is responsible for consistently executing the Process Excellence (PX) strategy within a CoSA or across the Enterprise.
Works with a team of subject matter experts in the identification and execution of process improvement projects that sustainably improve member and employee experiences while enhancing overall association performance.
This position requires leadership, change management and technical competence.
Job Duties
- Lead Process Improvement projects that deliver measureable business results.
- Build commitment to business process management and improvement through a focus on effective process development, integrated project/change management and implementation.
- Analyze and identify process improvement opportunities and partner with key stakeholders to scope and ensure alignment with strategic priorities.
- Serve as a technical leader in the deployment of Process Excellence through the application of process improvement methodologies (Six Sigma, LEAN, and basic problem solving). Trains, coaches, and mentors all employees, to include Green Belts.
- Work with CFO team, Risk/Compliance, process improvement experts and other stakeholders to ensure projects achieve intended results, where risks are proactively identified and mitigated and benefits are validated.
- Provide expertise and share best practices regarding Process Improvement tools, methodologies, and team leadership.
Minimum Requirements
- Bachelor’s Degree required (or at least 4 additional years of directly related work experience beyond the required years of experience may be substituted in lieu of degree).
- 8+ years professional business experience with 4+ years process improvement work experience.
- Strong, proven experience with leadership, business acumen, problem solving, critical thinking, and analytical skills in financial services or other highly regulated industry.
- Proven ability to influence and affect change at all levels of the organization.
- Solid track record in leading and managing teams, to deliver results.
- Green Belt certified.
- Cert/Designations:
- Green Belt certification is required for this position.
- Must complete Black Belt training and certification requirements within 12 months of assuming the role.
Preferred Requirements
- Master’s degree in engineering or business.
- 12+ years professional business experience with 6+ years process improvement work experience.
- Self starter who has led projects which have had significant, positive impact on member and employee experiences and contributed to business success.
- Highly seasoned and experienced LEAN leader/practitioner with a proven track record of end-to-end management of key strategic programs.
- Black Belt certified.
- Experience with process design (Design for Six Sigma/DMADV).
- Experience with process management and/or lean management systems.
- Knowledge or experience with design thinking, human-centered design.
For more detail and to apply go to USAA CO Jobs web page
- via Keyword search “Black Belt – Process Excellence”, then click on job for Colorado Springs
- or via Requisition Number 25538, then click on job for Colorado Springs
