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Jul 2017 Member Gift Bundle: Organizational and 8D Problem-Solving
Information
- In this new ASQ member gift we’re diving into problem-solving tools and the various iterations of the powerful improvement method known as the eight disciplines (8D).
- Included in this gift are webcast introductions, audiocasts for portable learning, and a complete never-before-shared eBook on organizational improvement through problem-solving.
- Also included are case studies, articles, and videos showing how various organizations and industries can apply these problem-solving techniques.
Introduction
Complete E-Book
Webcasts
- Introduction to 8D Problem Solving (WebEx, 31 min). Also podcast
- Solution Analysis: Problem Solving (WebEx, 22 min). Also podcast
Videos
- Contact Zone, Volkswagen Argentina-Córdoba Plant (Video, 52 min)
Articles and Case Studies
- In the Loop: Use 8D reports to track the status of customer complaints
- A Better Way: Use the root cause analysis helix to choose the right tools and guide investigations
- Some Sage Advice: A reminder to focus on the problem before looking for a solution
- More Than Just Opinion: Ensuring root cause analysis is driven by facts and data, not unconfirmed observations
- All Under One Roof: Internal SMEs lead quality training efforts within industrial tech company
- Diagnostic Quality Problem-solving: A conceptual framework and six strategies
Mega-Sample E-Book
This unique eBook provides an overview of the 8D process, gives guidance on tools for finding root causes, shows 8D in action in eight case studies, and gives five unsolved problems for readers to apply 8D themselves for practice.
The 8D problem-solving methodology Mega-Sampler includes the following:
- Select an appropriate team
- Formulate the problem definition
- Activate interim containment
- Find root cause(s)
- Select and verify correction(s)
- Implement and validate corrective action(s)
- Take preventive steps
- Congratulate the team
