ASQ National Members only – Free Monthly bonus
Download and view your bonus today
Aug 2017 Member Gift Bundle: Performance Measurement
Information
“What gets measured gets done!”
This is probably one of the best-known quotes in business and within the world of quality. And although we all know it’s far from 100 percent guaranteed that results follow measurement, we can all agree that measuring is critical to quality and continuous improvement. This month’s gift bundle is dedicated to understanding, establishing, and leveraging performance, quality, and organizational metrics.
Included are a new webcast and a complete never-before-shared e-book, as well as case studies, articles, and videos showing how various organizations establish and improve through performance measurement.
We hope this month’s bundle benefits you in your ongoing pursuit of becoming
more efficient, effective, and competitive in serving your customers
Complete E-Book
- Actionable Performance Measurement (PDF, 296 pp)
Webcasts
- Magic Rulers: A Guide to Maximizing Business Performance Through Metrics Webcast (WebEx, 40 min)
Articles and Case Studies
- ASQ Global State of Quality Research 2: KPIs Key to Successful Supply Chain (PDF, 6 pp)
- To Measure Is to Know
- Time-Relevant Metrics in an Era of Continuous Process Improvement: The Balanced Scorecard Revisited
- Psychological Impact of Metrics
- Using Enterprise Quality Measurement to Drive Business Value
Learn About Quality: An Introduction to Performance Metrics
- What Are Performance Metrics?
- Selecting Performance Measures/Metrics
