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Sep 2017 Member Gift Bundle: Root Cause Analysis
Information
Ultimately, as a quality professional you are a problem solver. Fundamental to
solving a problem is making sure you’re solving the right problem and
identifying all of the factors potentially involved – this is where root cause analysis comes into play. Root cause analysis is a collective term that describes a wide range of approaches, tools, and techniques used to uncover causes of problems.
Included in this gift are webcast introductions, a complete never-before-shared e-book, as well as case studies, articles, and videos showing how various organizations and industries apply this powerful and essential tool.
We hope this month’s bundle benefits you in your ongoing pursuit of becoming more efficient, effective, and competitive in serving your customers.
Complete E-Book
- The ASQ Pocket Guide to Root Cause Analysis E-Book (PDF, 136 pp)
Webcasts
- In these ASQ webcasts, various experts share introductions to RCA and its tools:
- Get the Defects Out of Root Cause Analysis (WebEx, 49 min)
Videos
- Root Cause Analysis (5 min)
- Sherlock Holmes and the Case of Quality Methods (4 min)
Articles and Case Studies
- Learn About Quality: Root Cause Analysis
- Learn About Quality: Cause Analysis Tools
- Fishbone (Ishikawa) diagram:
- Pareto chart:
- Scatter diagram:
- and more ….
