News

Denver Local Quality Expert presenting at ASQ 2014 World Conference

• Session Title: “Lean in State Government: Effective, Efficient, Elegant”
• Presenter: Gary Vansuch, Colorado Department of Transportation
• Session Number: T32
• Session Date and Time: 6 May 2014 (Tue) 4:00 PM – 5:00 PM (US-CT)
• Summary:
  • Lean process improvement has been used very effectively by many private-sector organizations to improve customer service and to become more competitive.
  • Some governmental organizations have also been using Lean for a while.
  • This session will discuss some of the enhancements that Lean has produced in one state government organization, the Colorado Department of Transportation (CDOT).
  • Additionally, the session will provide tools and practical advice for other governmental entities which are seeking to improve their operations to become more effective, efficient and elegant.
• Preview presentation
  • ASQ Northern Colorado Section meeting 15 Oct 2013
  • ASQ Bouler Section meeting Jan,Feb, Mar or Apr 2014

Potential ASQ CQE Review Class (Not an ASQ Boulder Section course)

by Ron Sedlock, the quality Catalyst

• I have been ask by several people if I could do an ASQ CQE Review Class for those taking the December 7th exam.
• I am seeing if there is enough interest in conducting a formal class.
• The dates I have in mind are September 28, October 26 and November 23.
• They are all day Saturday classes.
• The cost will be around $695 per student and includes my reference workbook.
• The location of the class is to be determined.
• If you can provide a class site I will discount your cost of the class.
• At this point I am only soliciting the interest level on doing this class.
• If we do not have enough interest in a formal class I have always given informal help to individuals on how to self-study for any exam.
• Let me know NOW if you have an interest.
• I will have to make the decision within the next two weeks.
• Pass this information along to anyone who might have an interest.
• Feel free to call me with any questions.

Thanks,

Ron Sedlock, the quality Catalyst email: rsedlock@msn.com

phone: 303-716-5873 or 303-587-9153 (cell)

1 Aug 2013 ASQ Re-certification Journal Fee Increase:

• ASQ member fee for one journal is $69, up from $59
• ASQ member fee for multiple journals, is $89, up from $79
• Nonmember fees increase to $109 per journal

Re-certification candidates are requested and strongly urged to contact Gerry Naugle by e-mail gnaugle@earthlink.net subject “Re certification Info”

• to establish contact with him BEFORE starting your re-cert package and the corresponding documentation.
• There are new policies and procedure implemented & deployed which may save you time effort and postage

Here is a first peek at what is coming in JMP 11 in September

Link to the first in a series of posts every Tuesday on JMP 11

• The JMP Development group is looking forward to the September releases of JMP and JMP Pro
• when customers will have access to new platforms and features added in response to their requests.

via Linkedin ASQ Section 1313 posting

by Dara Hammond, Account Representative at JMP

Call for Feedback ISO 9001 Committee Draft

• The next revision to ISO 9001, currently planned for 2015, has reached the committee draft (CD) stage in the international standards development process.
• The United States Technical Advisory Group to ISO TC176, the group responsible for developing consensus positions on ISO 9001.
• Is currently collecting additional feedback from stakeholders as it continues its work on a national view.
• Please note that the committee draft is still an early stage in the development process, not a mature stage for public enquiry. Therefore, all comments will be collected, evaluated, and submitted under Technical Advisory Group 176.
• General comments are sought on the following issues:
  • After reviewing ISO/CD 9001 (document SC2/N1147), do you agree that the concept of “Exclusions” (e.g., see ISO 9001:2008, clause 1.2) is now redundant, and that requirements for this no longer need to be maintained in the next edition of ISO 9001?
  • After reviewing ISO/CD 9001 (document SC2/N1147), do you agree that the next edition of ISO 9001 should use the term “goods and services” instead of the term “product”?
  • After reviewing ISO/CD 9001 (document SC2/N1147), do you agree that the next edition of ISO 9001 should use the term “improvement” instead of the term “continual improvement”?
• See web site to get draft and instructions on submitting comments
• Provide your comments no later than July 21, 2013.

Transformational Leader via topquartile Webinar

• Have you “institutionalized underperformance?”
• As a leader, have you “institutionalized underperformance?”
• Join TQPI for a free four-part seminar series titled “Transformational Leadership: Influence, Ownership & Execution.”
• Create the “Learning by Doing Organization.”
• Webinar Series: Becoming a Transformational Leader: influence, Ownership & Execution – Top-Quartile Performance Institute
• Dates: This webinar meets 4 times. You are expected to attend all 4 sessions
  • Tue, Jul 2, 2013 2:00 PM – 2:30 PM US-MT
  • Tue, Jul 9, 2013 2:00 PM – 2:30 PM US-MT
  • Tue, Jul 16, 2013 2:00 PM – 2:30 PM US-MT
  • Tue, Jul 23, 2013 2:00 PM – 2:30 PM US-MT
• 60-70% of change initiatives fall short of expectations, often because leaders have “institutionalized Underperformance.” By creating a “Learning Organization,” yours need not be among them.
• via Linkedin ASQ Section 1313 posting
• Linkedin as George Henderson Executive Director at Top-Quartile Performance Institute (TQPI)

TO ASQ Boulder Section people

• I am working on my Doctoral Dissertation and looking for some people to interview
• My study is how Continuous Process Improvement programs impact the Social Capital of organizations.
• I am looking to interview individuals in private sector companies that have CPI programs about their experiences with CPI.
• They should not be full time CPI employees.
• Interview can be done in person in the Denver-Boulder-Ft. Collins, Colorado area. Or via phone.
• Interviews should take only 30-60 minutes. Names of individual and companies will be confidential and not published in the study.
• If anyone knows of anyone willing to participate, please let me know via email craigpla@gmail.com

Thanks, Craig

• via Linkedin ASQ Section 1313 posting
• Linkedin as Craig Plain, Director of Operational Excellence at Covidien

Boulder Section member, Ron Sedlock, is willing to help anyone prepare for the ASQ Certification Exams.

• He offers training at various Colorado locations.
• If you are on a tight budget, he is always willing to give free advice for anyone seeking certification.
• If you are seeking ASQ Certification this year, Ron does exam preparation classes for most certifications.
• He  offer public seminars only if the demand is there.
• All his training can be offered “in-house”. In-house training is more cost effective if you have 6 or more trainees.
• He does recommend exam takers begin their studies at least 3 months prior to any exam.
• If you are planning to take an October 5th exam (such as CMQ/OE, CRE, SSBB) the ASQ registration deadline is August 16th.
• If you are planning to take any of those exams, we would need to begin in July.
• For the December 7th exams (such as CQE, CQA, and SSGB), the registration deadline is October 11th.
• Preparation for those exams should begin by September.

He also offer more in-depth Quality Classes such as:

• Quality Management and Leadership
• Statistics: Principles and Applications
• Process-Based Auditing
• The Tools of Quality
• Quality Work Behavior

Many of the classes are helpful for those seeking ASQ certification and/or implementing an effective quality management system.

Ron Sedlock has over 35 years of experience as a quality professional.I can customize effective training that meet your specific needs.

Finally, in these tough economic times, he is always willing to give an individual advice on quality and exam preparation.

This is a free service.

If you have any questions, feel free to contact him at:
Ron Sedlock, the quality Catalyst
email: rsedlock@msn.com
phone: 303.716.5873 or 303.587.9153 (cell)
Website: www.thequalitycatalyst.com

June 2013 CQE Exam Information:

• Certification Exam Date: June 2, 2012
• Certification Application Deadline: April 12, 2013
• Certification Late Fee Deadline: April 17, 2013

December 2013 CQE Exam Information:

• Certification Exam Date: December 7, 2013

CQE Refresher Course

• Instructor: Monrad Monsen
• Phone: 303-272-9612 (weekdays), Cell: 720-394-0398 (evenings/weekends)
• Email: Monrad Monsen, monrad.monsen@oracle.com
• Location: Instructor’s home at: 14572 Vine Street, Thornton, CO
• Date: May 5, 12, 19, Sunday meetings 1:00pm – 9:30pm, 8.5 hours per meeting with half hour food break (24 total Hours)
• Course Registration Deadline: 25 Apr 2013 (Thr)
• Course Fee: Member $400.00, Non-Member $450.00

Refresher Course Registration:

To register for this refresher course, download & fill out the ASQ Boulder Course Registration Form and send in with the appropriate fee before the deadline.

Exam Application:

The next local test will be Saturday, June 1st. The exam application is due April 12th, and the late exam application deadline (adds a $50 late fee) is April 17th. Otherwise, the next CQE exam will not be held until December 7th, 2013. You can apply for the next test by web at ASQ certifications. While application to take the CQE exam is not required for the CQE refresher course, I find that students will study harder and get more out of the CQE refresher if they know that they have a deadline to prepare for the exam. Historical pass rates for the CQE examination (between 40-50%). The pass rates for my students have been over 90%.

What To Bring:

• JURAN’S QUALITY HANDBOOK: This book will be the primary reference for the class. You may check this out at the library, but I strongly recommend that you purchase “Juran’s Quality Handbook” for your own professional library. We use “Juran’s Quality Handbook: The Complete Guide to Performance Excellence”, 6th edition, published by McGraw Hill, ISBN-13 978-0-07-162973-7 and ISBN-10 0071629734. Besides being an excellent reference for your professional library, this book will greatly help you succeed in the CQE exam. My handouts and are tied to this reference.
• CALCULATOR: It is best if your calculator has statistical functions like average and standard deviation. If you are buying one for this course and exam, I recommend that you get one that allows two dimensional data entry (“x” and “y” data entry keys) and can quickly give you linear regression calculations (“r”, etc.). Please read the ASQ certification exam requirements on calculators before making this purchase.
• PENCILS & PAPER: I will have handouts for you, but you may want to take additional notes.
• TABS AND/OR POST-IT NOTES: I recommend tabbing key pages in the Juran text so you can quickly find key information during the exam. I will highlight some key pages during the course.
• SNACKS: Eight hours is a long class day even with a 30-minute dinner break, so I strongly recommend bringing snacks and drinks. In fact, you are allowed to bring snacks to the CQE exam as well.
• DINNER: As we will only take a 30 minute dinner break, please bring your dinner with you and eat at the house. I have a refrigerator and microwave you can use.

Extra Resources:

• While I believe you can pass the CQE exam without these additional resources, you may find these items to be helpful.
• “CQE Primer”, Quality Council of Indiana
• ANSI/ASQ Z1.4-2008, Sampling Procedures and Tables for Inspection by Attributes, Milwaukee, Wisconsin: ASQ Quality Press. This standard is in the CQE body of knowledge, and one student in 2008 reported that he had a question in his CQE exam that required a table in that standard to answer. The prep course will teach the concepts of using this standard, but this standard would be a great reference to have in one’s library for the professional Quality Engineer.

Anyone can take the Certified Quality Auditor (CQA) Exam on 8 February 2013 at the Rocky Mountain Quality Conference in Denver.

I have some study materials, so if anyone else is preparing for this exam, perhaps we can help each other.

You can email me at: Dave Sertl

Regards, Dave Sertl