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American Society of Quality Professionals

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News

Interview Continuous Process for Doctoral Dissertation

6.21.13 | Filed Under: News

TO ASQ Boulder Section people

  • I am working on my Doctoral Dissertation and looking for some people to interview
  • My study is how Continuous Process Improvement programs impact the Social Capital of organizations.
  • I am looking to interview individuals in private sector companies that have CPI programs about their experiences with CPI.
  • They should not be full time CPI employees.
  • Interview can be done in person in the Denver-Boulder-Ft. Collins, Colorado area. Or via phone.
  • Interviews should take only 30-60 minutes. Names of individual and companies will be confidential and not published in the study.
  • If anyone knows of anyone willing to participate, please let me know via email craigpla@gmail.com

Thanks, Craig

  • via Linkedin ASQ Section 1313 posting
  • Linkedin as Craig Plain, Director of Operational Excellence at Covidien

Fall 2013 Preparation Help For ASQ Certification Exams

6.5.13 | Filed Under: News

Boulder Section member, Ron Sedlock, is willing to help anyone prepare for the ASQ Certification Exams.

  • He offers training at various Colorado locations.
  • If you are on a tight budget, he is always willing to give free advice for anyone seeking certification.
  • If you are seeking ASQ Certification this year, Ron does exam preparation classes for most certifications.
  • He  offer public seminars only if the demand is there.
  • All his training can be offered “in-house”. In-house training is more cost effective if you have 6 or more trainees.
  • He does recommend exam takers begin their studies at least 3 months prior to any exam.
  • If you are planning to take an October 5th exam (such as CMQ/OE, CRE, SSBB) the ASQ registration deadline is August 16th.
  • If you are planning to take any of those exams, we would need to begin in July.
  • For the December 7th exams (such as CQE, CQA, and SSGB), the registration deadline is October 11th.
  • Preparation for those exams should begin by September.

He also offer more in-depth Quality Classes such as:

  • Quality Management and Leadership
  • Statistics: Principles and Applications
  • Process-Based Auditing
  • The Tools of Quality
  • Quality Work Behavior

Many of the classes are helpful for those seeking ASQ certification and/or implementing an effective quality management system.

Ron Sedlock has over 35 years of experience as a quality professional.I can customize effective training that meet your specific needs.

Finally, in these tough economic times, he is always willing to give an individual advice on quality and exam preparation.

This is a free service.

If you have any questions, feel free to contact him at:
Ron Sedlock, the quality Catalyst
email: rsedlock@msn.com
phone: 303.716.5873 or 303.587.9153 (cell)
Website: www.thequalitycatalyst.com

Continuous Improvement Manager at Alliant National Title Insurance, Longmont, CO

5.20.13 | Filed Under: Job Opportunities

Alliant National Title Insurance Company is a successful, growing and well-respected regional title insurance underwriter looking for a talented, knowledgeable, and ethical professional to help build our company.

Our mission is to protect property owners’ investment by providing secure title insurance delivered by the finest independent agents available. We are a unique title insurance underwriter that partners with independent agents to improve their competitive position in the marketplace. Unlike other underwriters, we offer independent agents help to expand their business, reduce their costs and risks, and improve profits within a network of like-minded agents in a noncompetitive partnership. We provide an environment that helps agents improve the accuracy, efficiency, and timeliness of their products and services, while growing their knowledge base.

We are currently looking for an experienced and effective Continuous Improvement Manager to oversee and administer the Quality Assurance aspect of our Quality/Compliance Department.

The successful candidate will:

  • Lead the continuous improvement and process development of Quality Assurance systems and processes;
  • Teach/coach Alliant National staff in applying quality and productivity improvement tools and methods to improve internal processes and service delivery to our agents;
  • Conduct internal process auditing; – Manage our “corrective action” process to assure timely and complete solutions that prevent the re-occurrence of issues.
  • Champion change at many levels working with internal staff while maintaining a positive, professional and productive business relationships.

The successful candidate must have:

  • At least 5 years’ experience in process improvement role,
  • Six Sigma Blackbelt Certification,
  • Demonstrated analytical ability,
  • Excellent verbal and written communication skills,
  • Must be an excellent educator, trainer or coach.

Additional skills and attributes that would favor a candidate include:

  • Excellent computer and data analysis skills,
  • Fluency in common tools used in quality management,
  • Knowledge of SSAE 16 Type II audits.

If you know of an individual with this experience set and an impeccable professional reputation, please ask that person to contact:

Mr. Kyle Rank, Chief Compliance Officer
Alliant National Title Insurance
Email: krank@alliantnational.com
Direct Phone: 913.226.8942
General Phone: 303.682.9800

Data Analyst #213-036 at Mental Health Partners, Boulder, CO

5.20.13 | Filed Under: Job Opportunities

Position no longer available

Mental Health Partners, located in Boulder, CO, provides comprehensive mental health services to residents of Boulder and Broomfield counties, regardless of ability to pay.

Currently, we have an immediate need for a Data Analyst to manage, develop, organize and execute analyses and data reports from MHP’s data infrastructure (EHR, evaluation data systems, etc.) in support of varied organizational functions, including operational and strategic decision-making, contractual compliance, managed care initiatives, and grant funding analysis/reporting.

Minimal Qualifications:

  • Bachelor’s Degree required; Master’s degree preferred
  • Five years of relevant experience, including at least two years conducting data management using a variety of software (e.g. SQL, Access, etc.) required
  • Strong analytical background; at least 2 years conducting and interpreting quantitative analyses
  • Experience with social sciences or behavioral healthcare

Knowledge, Skills and Abilities:

  • Excellent computer skills to include: MS Access, MS Excel, SQL (including SQL reporting and analyses services), and SPSS or SAS.
  • Excellent data management skills
  • Experienced and skilled in using a variety of techniques ranging from simple data aggregation to bio-statistical analyses to complex data mining
  • Excellent data interpretation skills as well as report development and presentation of information.
  • Strong interpersonal and collaboration skills; able to act in a professional and effective way with all MHP staff and external organizations.
  • Excellent written and verbal communication skills.
  • Ability to organize and prioritize work.
  • Ability to work independently as well as in a team setting.

Mental Health Partners offers a competitive salary and an excellent benefits package to employees who are scheduled to work a minimum of 24 hours per week.

To view a detailed description of this position and apply for consideration, please visit Mental Health Partners website  via Careers tab

You may also apply via hrjobs@mhpcolorado.org citing the job title and job number for which you are applying in the subject line of the email.

Debbie Howe, Denver, CO looking Quality Manager Specialist

4.30.13 | Filed Under: Job Opportunities

Summary:

  • Looking for a position that at the end of the day, to know I helped someone, a team, or a company; by improving quality and processes that lead to satisfied customers.
  • Passionate about quality and doing things right – and making sure that everyone involved is comfortable and informed.
  • Strong background in quality management, process improvement, internal audit, and process / data analysis which can be applied in many industries.
  • Advocate for finding and correcting root cause, establishing strong process controls and sustainable results.
  • Experience in developing, implementing, and managing a national quality management system includes: leading business system improvements, defining performance metrics, developing robust internal audit program, developing quality policies and procedures, and developing and delivering associate training.

Summary of Qualifications:

  • Certified Lean Six Sigma Green Belt
  • ASQ Certified Quality Auditor (CQA)
  • AIIM Certified Information Professional (CIP)
  • Project Management
  • Team Leader / Facilitator
  • Quality Management / Lean Six Sigma Training
  • Corrective and Preventive Action (CAPA)
  • Records Management
  • Process and Value Stream Mapping
  • Statistical Data Analysis
  • Results Reporting / Presentations
  • Root Cause Analysis
  • Documentation Development / Writing
  • ISO 9001, ISO 14001, AS9100
  • Sarbanes Oxley

Project Manager – Records Management:

  • Manage electronic document content / records management related projects and solutions for active, inactive, and vital records
  • Implement effective controls to ensure data integrity, data privacy, and adherence to retention schedules
  • Supervise scan center and scan administration personnel
  • Continuous Improvement Manager / Program Manager / Quality Specialist
  • Demonstrate in-depth understanding of quality principles, requirements, and business objectives. Provide a framework for, demonstrate, and promote a continuous improvement culture.
  • Develop, implement, and manage nation-wide quality management system compliant to international quality standard, company, and regulatory requirements. Ensure compliance to internal safety procedures, OSHA, DOT, and other regulatory requirements.
  • Lead and support development and approval of quality policies; write and maintain quality documentation. Establish and maintain document control.
  • Design and implement applicable quality training for management, quality champions, and associates
  • Design and implement effective internal audit program to include Sarbanes Oxley testing.
  • Identify and monitor key performance metrics. Manage corrective action program driving effective, timely, and sustainable resolution.
  • Manage third-party relationship(s) and host audits
  • Report results of local, regional, and national quality management system
  • Lean Six Sigma Green Belt
  • Manage multiple strategic improvement projects engaging cross-functional and geographically dispersed teams to drive key performance, standardization, and optimization
  • Provide training for associates and managers to understand and apply lean six sigma concepts
  • Effectively communicate and build relationships with all levels of executives, management and first-line associates

Major Accomplishments:

  • Managed multiple LSS projects for Staples North American Delivery operations: with varying goals, all projects sustained or exceeded performance improvements due to effective control plans
  • Reduced delivery exceptions in assigned markets by more than 50% in six months as part of a nationwide improvement initiative for Corporate Express
  • Identified and executed order exception handling and cross-functional process improvements that reduced issued credits by 40%; and, as a percent of total available time, reduced call center wrap-up time from 91% to 17% for Corporate Express
  • Managed national quality management system achieving first-in-industry national certification

Employment History:

  • Staples, Inc. 2011 to present Project Manager
  • Staples, Inc. 2008 to 2011 LSS Green Belt
  • Intrado, Inc. 2007 to 2008 Senior Quality Analyst
  • Corporate Express, Inc. 2000 to 2007 Continuous Improvement/Program Manager
  • Ball Aerospace & Technologies, Inc. 1996 to 2000 Quality Specialist

Technical Skills:

  • Advanced knowledge of MS Office suite (Word, Excel, PowerPoint, Access, Outlook, Visio)
  • Minitab
  • Documentum
  • HTML
  • SQL

Education and Certifications:

  • Regis University, Denver, CO – BA Communication, Certificate in Leadership, Cum Laude
  • ASQ Certified Quality Auditor
  • AIIM Certified Information Professional
  • Certified Lean Six Sigma Green Belt

Contact Information:

Primary phone: (303) 431-5601
Secondary contact: (303) 641-9036
email: howeDL@juno.com
linkedin: Debbie Howe

Quality Engineer at Cochlear, Boulder, CO

4.15.13 | Filed Under: Job Opportunities

Use your knowledge and experience in supporting the Quality Management System at Cochlear to work for a world leader and make a difference to people around the world.

  • Top 100 medical device company and market-leader in implantable hearing devices
  • Support the Quality Management System for product development and manufacturing
  • Assure that product quality standards are met throughout the product lifecycle

Salary: commensurate with experience + benefits

Cochlear develops world-leading medical devices that help people hear when other options no longer provide benefits. Around the world, more people chose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.

Key Responsibilities:

  • In order to help Cochlear bring new products to market that help people with hearing loss, we are recruiting for a Quality Engineer in our Manufacturing and R&D center based in Boulder, CO.
  • To be successful in this role you’ll be able to implement, support and improve the Quality Management System at a medical device product development and manufacturing site. You’ll work collaboratively with product development and manufacturing teams to review and approve documents and manage changes. This specialist role is responsible for assuring that quality standards are met throughout the entire lifecycle of the product from concept through development, into manufacturing and post-market support.
  • In this permanent role you’ll make a significant contribution to Cochlear’s successful history of innovation by applying your knowledge of quality assurance in a product development environment. You will know you have been successful in this role when you’ve helped to drive continuous improvement in the Quality Management System to meet the growing needs of the business.

Key Requirements:

To add value to Cochlear in this role you’ll be able to demonstrate the following skills and experience in your application and at interview:

  • At least five years experience working as a quality engineer in medical device manufacturing or other highly regulated industry;
  • Experience in a multi-disciplinary (electronics, software/firmware, mechanical) device level design team environment;
  • Experience with/working knowledge of statistical techniques and software;
  • Experience with audit of suppliers & subcontractors;
  • Experience with/working knowledge of common inspection and measurement tools and equipment;
  • Experience performing day to day QA support of engineering and manufacturing activities;
  • Experience with all aspects of an internal audit program including program management, audit documentation, audit performance, and follow-up;
  • Bachelor degree or higher in engineering or related technical discipline.

Working for Cochlear:

Cochlear pioneered and is the global leader in the research and development, manufacture and marketing of implantable hearing solutions. Cochlear’s global headquarters is located in Sydney, Australia where we design and manufacture the leading cochlear implant devices in the world. A success story in the commercialization of R&D, Cochlear has a 60% share of the global market, employs more than 2,500 people worldwide, operates directly in over 20 countries and sells in over 100 countries. Over 250,000 people across more than 100 countries now experience hearing as a recipient of a Cochlear hearing solution.

Cochlear can offer:

  • The Work – A high impact job supporting world leading technology
  • The Organization – A global leader in active implantable medical device hearing technology
  • The Opportunity – To make a difference to the quality of people’s lives and grow your career

As a world-leader in innovative medical devices, Cochlear encourages continuous learning for employees. Visit Cochlear Careers for more information.

Apply now by completing your application form online.

Cochlear is an equal employment opportunity organization.

Applicants must meet the application criteria to be considered.

Salesforce.com Principal Developer at Staples, Broomfield, CO

4.15.13 | Filed Under: Job Opportunities

Function: Information Technology.
Location: 1 Environmental Way, Broomfield, 80021, Colorado.
Type: Full-time.
Permanent/Contract: Regular.
Job number: 848482.

Position Summary:

Are you a Salesforce.com Developer looking to take your skills to the next level? Are you a Software Developer that would like to transition to Salesforce.com? Do you value working closely with the Business to solve problems? Do you want to work as a member of a Scrum team? Staples, a Fortune 150 Company, might be the place for you. We are looking for a Salesforce.com Developer to work as part of a team supporting the Salesforce.com Org for the Staples Business to Business group.

Responsibilities:

  • Work as a member of a Scrum team
  • Design, develop, test and implement solutions to business problems using Visual Force, SOQL, Apex and JQuery.
  • Perform Salesforce.com configuration and administrative functions as required
  • Develop application documentation
  • Identify, isolate and resolve malfunctions related to software
  • Consult with IT staff and users on technical issues relating to Salesforce.com Org
  • Compliance with IT standards, policies and procedures
  • Participate in code review with members of the development team
  • Perform administrative duties, including training, staff meetings, status reports, etc

Basic Qualifications:

  • Bachelor’s degree in Computer Science, Information Systems or equivalent
  • Strong Object Oriented development experience with Java, C++
  • Must exude a positive, can-do attitude
  • Manage and improve processes, contribute to process improvements.
  • Able to analyze problems and present technical solutions
  • Able to take technical lead role on development and support initiatives
  • Sound communication skills (with internal team members and external – business partners)
  • Able to influence without having direct authority
  • Solid organizational skills

Preferred Qualifications:

  • Nice to have 5 Plus years hands-on and in-depth experience with custom objects, SOQL, Visual Force, and Apex code or 5 plus years of object oriented software development
  • Nice to have Java Script and JQuery experience
  • Nice to have experience with Eclipse or Snapshot
  • Experience working on a Scrum team

For more information and to apply see Salesforce.com Principal Developer

Certified Auditor at ProPharma Group in Western States

4.15.13 | Filed Under: Job Opportunities

ProPharma Group is seeking ASQ certified auditor for a 6 month project (contract) in the Western States.

Auditor will be responsible for preparing and executing supplier audit documents and conduct audits at various supplier sites.

Working knowledge of the principles of supplier auditing techniques and methods as associated with performance of work for the Pharmaceutical, Biotechnology and/or Medical Device industries.

Demonstrate an understanding of GMP. Individuals must represent the company and division at client sites and interact confidently with clients, suppliers, contractors, management and peers.

Supplier Quality Engineers (contract) with the following qualifications:

  • Preferably has an engineering degree
  • Experience with medical devices
  • Experience with CAPA, SCAR (Supplier Corrective Actions), in a regulated environment
  • Certified lead auditor (ISO 13485) or extensive auditing experience
  • Experience performing supplier audit and audit reports

For more information and to apply contact:
Email: Steve Speer, steven.speer@propharmagroup.com
Assoc. Director, Operations, West Region
ProPharma Group, Inc.
(O) 760-870-4471
(C) 760-685-7725 (preferred)

Plant Quality Assurance Supervisor, Northern Illinois

4.15.13 | Filed Under: Job Opportunities

Location: Northern Illinois.
Company: $2.4B food manufacturer that currently has 19 plants.

Experience:

Experience working with any types of food/beverage products would be considered. Must have a B.S./B.A. Degree. Must have food/beverage industry experience.

Brief Position Summary:

  • The position is open due to replacement
  • Reports to the Quality Assurance Manager
  • Primarily a day shift position hours are as needed/required
  • Reports include 12 hourly lab techs (represented by Teamsters union)
  • Responsible for all aspects of quality during the production shift
  • Work closely with and communicate to operations, ensuring all finished products meet specifications and customer expectations, while the facility reaches optimum quality, efficiency and world-class food safety.
  • This plant has about 95 employees (10 in the Q.A. lab)
  • This plant runs (2) shifts of production and full sanitation every night
  • The company offers a competitive base salary, strong benefits and relocation assistance.

If you would be interested in learning more about this opportunity please contact:
Email: Phil Kulwicki, pmk@wi.rr.com
Kulwicki Group
Phil Kulwicki, President
Waterford, WI 53185
262-534-3335

To learn more see LinkedIn: Phil Kulwicki Recruiting for the Food & Beverage Industry

1301 – Certified Quality Engineer (CQE) Refresher Course (May 2013)

4.8.13 | Filed Under: News

June 2013 CQE Exam Information:

  • Certification Exam Date: June 2, 2012
  • Certification Application Deadline: April 12, 2013
  • Certification Late Fee Deadline: April 17, 2013

December 2013 CQE Exam Information:

  • Certification Exam Date: December 7, 2013

CQE Refresher Course

  • Instructor: Monrad Monsen
  • Phone: 303-272-9612 (weekdays), Cell: 720-394-0398 (evenings/weekends)
  • Email: Monrad Monsen, monrad.monsen@oracle.com
  • Location: Instructor’s home at: 14572 Vine Street, Thornton, CO
  • Date: May 5, 12, 19, Sunday meetings 1:00pm – 9:30pm, 8.5 hours per meeting with half hour food break (24 total Hours)
  • Course Registration Deadline: 25 Apr 2013 (Thr)
  • Course Fee: Member $400.00, Non-Member $450.00

Refresher Course Registration:

To register for this refresher course, download & fill out the ASQ Boulder Course Registration Form and send in with the appropriate fee before the deadline.

Exam Application:

The next local test will be Saturday, June 1st. The exam application is due April 12th, and the late exam application deadline (adds a $50 late fee) is April 17th. Otherwise, the next CQE exam will not be held until December 7th, 2013. You can apply for the next test by web at ASQ certifications. While application to take the CQE exam is not required for the CQE refresher course, I find that students will study harder and get more out of the CQE refresher if they know that they have a deadline to prepare for the exam. Historical pass rates for the CQE examination (between 40-50%). The pass rates for my students have been over 90%.

What To Bring:

  • JURAN’S QUALITY HANDBOOK: This book will be the primary reference for the class. You may check this out at the library, but I strongly recommend that you purchase “Juran’s Quality Handbook” for your own professional library. We use “Juran’s Quality Handbook: The Complete Guide to Performance Excellence”, 6th edition, published by McGraw Hill, ISBN-13 978-0-07-162973-7 and ISBN-10 0071629734. Besides being an excellent reference for your professional library, this book will greatly help you succeed in the CQE exam. My handouts and are tied to this reference.
  • CALCULATOR: It is best if your calculator has statistical functions like average and standard deviation. If you are buying one for this course and exam, I recommend that you get one that allows two dimensional data entry (“x” and “y” data entry keys) and can quickly give you linear regression calculations (“r”, etc.). Please read the ASQ certification exam requirements on calculators before making this purchase.
  • PENCILS & PAPER: I will have handouts for you, but you may want to take additional notes.
  • TABS AND/OR POST-IT NOTES: I recommend tabbing key pages in the Juran text so you can quickly find key information during the exam. I will highlight some key pages during the course.
  • SNACKS: Eight hours is a long class day even with a 30-minute dinner break, so I strongly recommend bringing snacks and drinks. In fact, you are allowed to bring snacks to the CQE exam as well.
  • DINNER: As we will only take a 30 minute dinner break, please bring your dinner with you and eat at the house. I have a refrigerator and microwave you can use.

Extra Resources:

  • While I believe you can pass the CQE exam without these additional resources, you may find these items to be helpful.
  • “CQE Primer”, Quality Council of Indiana
  • ANSI/ASQ Z1.4-2008, Sampling Procedures and Tables for Inspection by Attributes, Milwaukee, Wisconsin: ASQ Quality Press. This standard is in the CQE body of knowledge, and one student in 2008 reported that he had a question in his CQE exam that required a table in that standard to answer. The prep course will teach the concepts of using this standard, but this standard would be a great reference to have in one’s library for the professional Quality Engineer.
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