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News

Mar 2017 Member Gift Bundle: Lean Culture

3.10.17 | Filed Under: News

ASQ National Members only – Free Monthly bonus

Download and view your bonus today

March 2017 Member Gift Bundle: Lean Culture 

Lean Culture

The Joy of Lean Webcast (WebEx, 48 min)

  • In this new webcast, Dodd Starbird, the author of the recently published book “The Joy of Lean”, will share how to cultivate a positive Lean Culture of excellence that creates value for customers, profitable growth for businesses, sustainable cost reduction, and fulfilling jobs for employees.

Full E-book: Lean Acres: A Tale of Strategic Innovation and Improvement in a Farm-iliar Setting (224 pp)

  • This book uses as its basis a fable in which the group dynamics are real, the problems are valid, and the solutions legitimate.
  • It asks you to consider a complex environment with multiple classes interacting between functional units with requirements that are perceived as exclusive and unique, and personalities that reinforce presumed boundaries.
  • It asks you to follow along as all these individuals work together using the basics of four quality methodologies (Lean, Six Sigma, Theory of Constraints, and Business Process Reengineering) to address the problems they face, discover solutions together, and move forward in their continuous performance improvement journey.

Bonus: Lean Acres Webcast (WebEx, 45 min)

  • Jim Bowie, a strategic performance improvement expert and author of Lean Acres, provides an introduction to his book and shares how the basics of lean, Six Sigma, theory of constraints, and business process reengineering fit into the continuous improvement journey in a complex environment.

Creating and Sustaining a Culture of Quality (Video, 7 min)

  • Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed topics in the quality community.
  • In this episode, we explore the ways that quality culture contributes to organizational performance. We’ll also learn what quality leaders can do to take organizational culture into their own hands.

Articles, Case Studies, Webinars on Lean Culture

Below is a list of great case studies, articles, and videos to further your knowledge on implementing lean and creating a culture that supports it.

  • The Value of a Lean Culture
  • Positively Changing the Culture
  • Quality in the First Person: Culture Shock
  • The Culture of Safety and the Unconscious Mind
  • Does Your Organizational Culture Support Your Business Strategy?
  • Culture of Quality: Accelerating Growth and Performance in the Enterprise
  • Clues About Culture
  • Lean Thinking: Kata Culture
  • Webcast – How to Create a Vibrant, Thriving Culture Webcast
  • Webinar – Culture of Quality: Establish an Environment Where Employees “Live” Quality

Feb 2017 Member Gift Bundle: Kaizen

2.10.17 | Filed Under: News

ASQ National Members only – Free Monthly bonus
Download and view your bonus today
February 2017 Member Gift Bundle: Kaizen

Enjoy the following exclusive Kaizen gift.

Intro to Kaizen Kanban Webcast (WebEx, 40 min)

  • In this ASQ webcast, author and quality expert Fabrice Bouchereau discusses his new book, Kaizen Kanban, and shares a visual approach to creating project improvement pipelines that maximize success. You’ll learn:
  • How to leverage fundamental tools to identify opportunities for improvement
  • The difference between the five types of kaizen
  • How to create a prioritized project pipeline
  • And more …

Modular Kaizen: Continuous and Breakthrough Improvement (224 pp)

  • Modular kaizen is an improvement approach that integrates quality techniques into the busy schedule of everyday activities. All of the components of an effective kaizen event are planned; however, the activities are scheduled in small segments, or “modules” that fit the rapidly changing time demands of team members and subject matter experts.
  • This approach is complementary to the plan-do-check-act (PDCA) and define, measure, analyze, improve, control (DMAIC) models of quality improvement.
  • Modular Kaizen Webcast (WebEx, 44 min)
  • ASQ author and quality expert Grace Duffy introduces us to her new book and draws on 40 years of experience to incorporate techniques, innovations, and lessons learned in pursuit of effective continuous and breakthrough improvement.
  • Duffy also shares her “school of Fishbones” tools that you can use to guide your team from initial observations to root causes, potential solutions, and eventual implementation – don’t miss it!

Short Intro to Kaizen and Kaizen Events (Video, 1 min)

  • Kaizen and kaizen events prove to be popular means of continuous improvement, both in the long- and short-term.
  • Kaizen Kanban: Getting Everyone on the Same Page (Video, 6 min)
  • Fabrice Bouchereau discusses how organizations should implement kaizen kanban to create a manageable and effective project pipeline everyone can immediately review and contribute to.

Case Studies and Articles on Applying Kaizen

  • Road Map – The Kaizen Blitz Road Map
  • Case Study – Taking Process Improvement Beyond the Quality Department
  • Case Study – Striking Pay Dirt: Kaizen to Unearth the Power of Process Orientation in Complex Mining Operations
  • Case Study – Systematically Improving Operating Room Patient Flow Through Value Stream Mapping and Kaizen Events
  • Article: A Mindset to Continuous Improvement

Project Manager II at CDOR in Denver CO

1.17.17 | Filed Under: Job Opportunities

Title: Project Manager II at CDOR in Denver CO

Company: Colorado Department of Revenue (CDOR) https://www.colorado.gov/revenue

Location: 1375 Sherman, Denver CO

SALARY: $6,262.00 – $9,492.00 Monthly ($75,144.00 – $113,904.00 Annually)

Job Application Opening Date: 01/17/17

Job Application Closing Date: 01/30/17 05:00 PM US-MT

Job Type: Full Time

Note: This Posting Will Remain Open Until The Position Is Filled; Candidates Are Encouraged to Apply Early.

DESCRIPTION OF JOB:

  • As part of a team, this position will oversee projects under the agency standardize project management plan, including overall project coordination, scheduling, planning, and monitoring for all phases of assigned projects.
  • Additional duties include:
    • Formulating work plans, tracking project progress, and identifying scheduling problems;
    • Overseeing and coordinating the development, design, and implementation of new business processes and technology solutions designed to meet the needs of the Department of Revenue and its customers;
    • Overseeing the development of requirements and Statements of Work (SOWs) for approved departmental projects;
    • Monitoring implementation progress of approved departmental initiatives for adherence to strategic and tactical plans;
    • Providing recommendations to the Director of the Project Management Office and Project Steering Committees regarding business process improvements, and proposed projects to meet strategic objectives and business goals;
    • Coordinating with assigned Business Analyst on all analysis activities to ensure that user requirements are accurately defined and documented, costs and benefits are properly analyzed.
    • Manage projects from initiation through implementation, including new program enhancements and modifications.
  • Collaborates with Quality Assurance team to conduct testing.
  • At times, the individual that is selected for this position will be required to manage multi-million dollar, multi-year projects.

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree from an accredited college or university in Business Administration, Business Management, Computer Science, Project Management, or a closely related field (at the discretion of the hiring agency).
  • Four (4) years of full-time professional project management experience which included professional high-level experience in one or more of the following:
  • Administering, planning, organizing, executing and overseeing projects.
  • Must be familiar with Microsoft Project software for managing project schedules.

NECESSARY SPECIAL MINIMUM REQUIREMENT:

  • A Project Management Professional (PMP) certification issued by PMI or comparable entity (At the discretion of the hiring agency).
  • If you do not currently have a certification, you will need to obtain your certification within one (1) year of hire date

PREFERRED QUALIFICATIONS AND COMPETENCIES

  • The preferred candidate will possess the following:
  • BS/BA in one of the following fields: Business Administration, Business Management or Computer Science
  • Eight (8) years of professional full-time project management experience which included professional high-level experience in one or more of the following: administering, planning, organizing, executing and overseeing projects
  • A Project Management Professional (PMP) certification issued by Project Management Institute
  • Must be able to provide direction to a project team including assignments of individual responsibilities, tasks and technical functions
  • Manage relationships with vendors and contracts, project sponsors, team members and stakeholders
  • Prepare and present project deliverables including project management, risk management, budget and quality management, and communication plans, schedules, status report plans and quality management
  • Exceptional oral and written skills
  • Successful in planning and managing multiple medium-to-large projects of significant magnitude in terms of complexity, cost, time-constraints, internal and external staffing to completion

CDOR REQUIRED SKILLS & COMPETENCIES:

Competencies required for all DOR positions include good communications skills (both oral and written), interpersonal skills, the ability to follow written and oral instructions, the ability to multi-task, the ability to work with confidential information, the ability to work in high-stress environments, and the demonstrated ability to assist customers in an effective, efficient, and elegant manner.

For more information and to apply

see job description web page 

Jan 2017 Member Gift Bundle: ASQ Career-Building Resources

1.10.17 | Filed Under: News

ASQ National Members only – Free Monthly bonus

January 2017 Member Gift Bundle: ASQ Career-Building Resources

The 2016 SALARY SURVEY

See where you stand and where your next best opportunities might be if you’re planning your next career move.

WEBCAST – Choosing the Right Path to Career Success

  • Listen in as the lead researcher and author of the article introducing the survey, Max Christian Hansen, shares insights on the new survey results.

ARTICLE – “Follow the Signs”

  • Read the feature article introducing the report for a thorough review of
    trends over the last five years of the survey. (2140 KB)

FULL REPORT – Download the full 2016 member exclusive report 

QP’s Salary Calculator

  • Try our salary calculator for quick results and comparisons. The salary calculator lets ASQ members choose from a number of variables so you can pinpoint a specific salary figure.

Free E-Books on Team, Process, and Innovation!

Continuous learning and education play a critical role in your career, whether in your current position or your next opportunity.

Three areas you will want to continue to develop your expertise in are team management, process improvement, and innovation.

  • Best Practice in Team Excellence (PDF, 230pp, 4070 KB)
  • The Executive Guide to Innovation (PDF, 164pp, 2500 KB)
  • Process Improvement Simplified (PDF, 176pp, 2330 KB)

New ASQTV Episodes on Careers and the Quality Profession

Episode: Career Outlook

Episode: QP Salary Survey Highlights

Prepare for Your Next Certification!

The ASQ Salary Survey showed that the right certifications can provide a substantial boost to salaries and influence.

In the ASQ October 2016 Member Gift we shared lots of resources to prepare you for your next quality certification. If you missed it, no worries, we’ve reopened it for you.

Access it here and enjoy it for the next month!

Dec 2016 Member Gift Bundle: Year-End Recap

12.12.16 | Filed Under: News

ASQ National Members only – Free Monthly bonus

December 2016 Member Gift Bundle: Year-End recap

A Special ASQ December Gift!

Last year we did the year-end recap in December, and it was so popular we thought we’d doing it again. Why? Because we shared so many exclusive resources we know many missed, in their flurry of emails and busy inboxes. So make sure to save this one, and consider this our way of saying thanks for your ongoing commitment to quality. We’re proud to have you as a member of our ASQ community.

From all of us at ASQ to all of you, thank you for a great year!

January – Career Resources

Featured items:

  • The ASQ 2015 Salary Survey Results
  • The Quality Improvement Handbook (E-book, 262 pp)
  • Articles on how to increase your value and marketability, and preparing for a career transition

Feb – Corrective and Preventative Action 

Featured items:

  • A Risk-Based Corrective-Preventative Action Strategy (Webcast, 55 min.)
  • Correct! Prevent! Improve! (E-book, 113 pp)
  • Additional CAPA Webcasts

Mar – Organizational Performance Excellence 

Featured items:

  • Insights to Performance Excellence: Understanding the Integrated Management System and the Baldrige Criteria* (E-book, 988 pp)
  • Baldrige in Healthcare: Journey to Excellence (Webcast Series)
  • Baldrige in Manufacturing: The Making of a World-Class Organization (Webcast, 22 min)

Apr – Systemic Process Improvement 

Featured items:

  • Intro to TOC from The Logical Thinking Process (PDF, 62 pp)
  • Managing External Supplier Quality (Webcast, 24 min)
  • Mapping Work Processes eBook, First Edition (PDF, 92 pp)
  • Flowchart Template (Excel, 125 KB)

May – Auditing 

Featured items:

  • Internal Auditing Process Maps, Models, and Checklists
  • E-Auditing Fundamentals: Virtual Communication and Remote Auditing (PDF, 3.5MB)
  • The Art of Integrating Strategic Planning, Process Metrics, Risk Mitigation, and Auditing (WebEx, 26 min)
  • Auditing Process Based Quality Management Systems (WebEx, 125 min)

Jun – ISO 9001:2015 Transition 

Featured items:

  • Document Control System Compliance (Webcast, 33 min)
  • ISO 9001:2015 for Small and Medium-Sized Businesses (Webcast, 40 min)
  • 5 ways we can help you prepare (Infographic)
  • Standards connection newsletter(Exclusive articles)

Jul – Change Management 

Featured items:

  • Making Change Work (E-book, 104 pp)
  • Making Change in Complex Organizations (Webcast, 56 min.)
  • Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process (E-book, 200 pp)
  • Managing Change and Motivating Employees: A Modern Day Oxymoron (Webcast, 47 min.)

 Aug – Cost of Quality 

Featured items:

  • The Cost of Quality (ASQ TV Episode)
  • The Executive Guide to Understanding and Implementing Quality Cost Programs (E-book, 128 pp)
  • The Hidden Factory (Webcast, 18 min.)
  • An Introduction to the Cost of Quality (Webcast, 24 min)

Sep – Statistics and Six Sigma 

Featured items:

  • The ASQ Pocket Guide to Statistics for Six Sigma Black Belts (E-book, 177 pp)
  • Control Chart Template (Excel, 973 KB)
  • Practical Design of Experiments (DOE) (PDF, 26 pp)
  • Supply Chain Techniques Applied to Six Sigma Saves SeaDek Marine Products $250,000 (PDF, 6 pp)

Oct – ASQ Certification Prep Resources 

Featured items:

  • Certification Journey: Your 8-Step Guide (Video, 2 min.)
  • Preparing for a Certification Examination (Webcast, 31 min.)
  • The Certified Manager of Quality/Organizational Excellence Handbook, Third Edition (E-boo, 722 pp)
  • The Quality Improvement Handbook, Second Edition (E-book, 262 pp)

Nov – ISO 9001:2015 and Risk-Based Thinking 

Featured items:

  • ISO 9001:2015 – Elevating quality with risk- based thinking(Webcast, 50 min.)
  • Lean ISO 9001: Adding spark to your ISO 9001 QMS and sustainability to your lean efforts(E-book 248 pp, and Webcast, 54 minutes)
  • Eight articles on ISO and risk including – Running a Risk: A process for seeing decisions’ potential risks and adverse effects
  • Nine Standards Channel expert videos on ISO 9001 and risk.

Happy holidays and thanks again for your ongoing commitment to quality and ASQ!

Nov 2016 Member Gift Bundle: ISO 9001:2015 and Risk-Based Thinking

11.5.16 | Filed Under: News

ASQ National Members only – Free Monthly bonus

Download and view your bonus today

November 2016 Member Gift Bundle: ISO 9001:2015 and Risk-Based Thinking

Featured Webcasts

  • ISO 9001:2015 – Elevating Quality With Risk Based Thinking Webcast (50 minutes)
  • Guidance on Conforming to ISO 9001:2015 – Advice and Examples from an Auditor Webcast (38 minutes)
  • Document Control System Compliance (33 minutes)
  • ISO 9001:2015 for Small and Medium-Sized Businesses (40 minutes)
  • The Art of Integrating Strategic Planning, Process Metrics, Risk Mitigation, and Auditing (26 minutes)
  • The Expanding Role of Risk Management in Compliance (45 minutes)

Free E-Book and WebCast

  • Lean ISO 9001: Adding Spark to your ISO 9001 QMS and Sustainability to your
    Lean Efforts. Full E-book (248 pp, 4.5 MB) and webcast (54 minutes)

Standards Connection Newsletter – Exclusive Articles

  • Risky Business
  • Chain Challenges
  • Making Business Sense of Risk

Standards Channel Expert Videos

  • ASQ® TV: ISO 9001 Check-in
  • Risk and ISO 9001: 2015 – Risk-based thinking in the 2015 revision of ISO 9001
  • Risk, Organizational Culture and Small Business
  • A New Look at Risk Management
  • Risk Management and the Quality Community
  • Risk Management and Quality
  • A Formula for Managing Risk
  • Risk Management and FMEA

Articles and Case Studies on Risk-Based Thinking

  • Where Is Preventive Action? Prevention emphasized through risk-based thinking
  • Small Change, Big Impact: Clause 5.3 of ISO 9001:2015 offers new benefits – Adding risk-based thinking
  • Putting Things in Context: Implementing new requirements in ISO 9001:2015
  • Running a Risk: A process for seeing decisions’ potential risks and adverse effects
  • The Expanding Role of Quality Professionals Under 9001:2015

Software Test Engineer at Cuattro in Loveland CO

11.3.16 | Filed Under: Job Opportunities

Company: Cuattro, LLC

Location: 3760 Rocky Mountain Avenue, Loveland CO

Job Title: Software Test Engineer

Department: Quality Assurance

Supervisor: Director of Quality Assurance

Position Summary

  • Test Engineer to assist in testing Windows WPF applications.
  • Work closely with Quality Assurance and Development team members in the testing of Cuattro/Heska software applications, with a focus on the development of automated tests to improve test coverage and system reliability.

Responsibilities

  • Responsible for the execution of software testing prior to release.
  • Lead the effort to automate testing in the following areas
    • Create and implement functional tests for back-end services
    • Unit tests
    • User Interface Testing
    • Other application test areas as needed

Necessary Education/Experience/Training

  • Two-year technical degree with focus on Software or Test
  • Experience writing Unit Tests and using Mock Objects
  • Experienced in C#. Must be willing to follow best practices and coding standards.

Desired Experience/Certification/Training

  • Technical Writing experience
  • Familiarity with Microsoft Team Foundation Server and Microsoft Test Manager
  • Fundamentals of Software Testing (FOST)
  • ISTQB Certified Tester, Foundation Level (CTFL) or ASQ Certified Software Quality Engineer
  • Familiarity with acceptance test frameworks such as FitNesse and SpecFlow
    Additional
  • Motivated self-starter with the ability to maintain focus on the task at hand.
  • Work with team leads to ensure objectives are accomplished
  • Good communication over email and instant messaging (skype)

Training expected upon hire

  • Cuattro Quality System documentation (Quality manual, Design controls, etc.)
  • Good Manufacturing Practices (US FDA Quality System Regulations)
  • HIPAA Training

For more information and to apply contact

Note: Please include job position in all contacts

Matthew Taylor, Director, Quality Assurance / Regulatory

Cuattro, LLC, 3760 Rocky Mountain Avenue, Loveland, CO 80538

Phone: 970-775-2247

email: mtaylor@cuattro.com

Quality Patient Safety Manager at YVMC in Steamboat Springs CO

11.2.16 | Filed Under: Job Opportunities

Company: Yampa Valley Medical Center (YVMC)

Location: Steamboat Springs CO

Title: Quality & Patient Safety Manager

Application Web page:

Purpose

  • Responsible for the operational functions of the Quality and Patient Safety Department.
  • Coordinates and supports the facility’s quality and safety programs.
  • Collaborates with Medical Staff, Nursing Staff and Department Directors, and with Process Improvement, Infection Prevention, Risk Management, Clinical Documentation Improvement and Information Services to drive quality and safety initiatives and achieve optimal quality outcomes.
  • Coordinates compliance with regulatory and accreditation standards and programs.

Responsibilities:

  • Leads and manages the quality and safety programs at Yampa Valley Medical Center, aligning the programs with the strategic plan of the hospital, regulatory requirements and programs, government requirements and programs, and accreditation efforts. Educates and supports the Medical, Nursing and administrative staffs of the hospital in achieving aligned quality, safety and regulatory outcomes.
  • Oversees and is responsible for the activities of the Performance Excellence Committee (PEC), supporting the Committee’s Chair and its member departments/functions in fulfilling their responsibilities to the Committee. Supports the PEC Chair in preparing for reports to the Medical Executive Committee and the Quality and Safety Committee of the Board.
  • Coordinates and oversees the Patient Safety and Quality Team/Committee and its activities. Coordinates other assigned quality and patient safety committees. Represents Quality and Safety Management at organizational meetings, including departmental meetings, and meetings of the Medical Executive Committee and the Quality and Safety Committee of the Board.
  • Serves as a content expert for designing and providing formal and informal education for the Medical and Nursing Staffs, clinical leaders and others, related to healthcare quality, government quality programs and patient safety.
  • Oversees the Quality and Patient Safety Analyst/Peer Review Coordinator to assure key quality and safety performance indicator reports are abstracted, prepared, analyzed and submitted, including oversight of external regulatory data reporting and internal reporting to support YVMC’s quality and safety objectives. Also oversees the Analyst/Coordinator position to ensure that Peer Review quality and reporting functions are supported. Assures the development of quality and safety outcomes dashboards that are focused to the needs of YVMC, with revisions as necessary to support regulatory reporting.
  • Advises and collaborates with Medical and Nursing Staffs to create department-specific integrated quality, safety and operational dashboards. Assists the Chief Medical Officer in selecting quality and safety outcomes to support clinician/provider quality and safety alignment.
  • Collaborates with the Manager of Process Improvement (PI) to facilitate the application and implementation of PI activities to quality and safety projects, when indicated, to optimize outcomes.
  • Collaborates with the Risk Manager on patient safety issues to optimize patient safety outcomes at YVMC.
  • Serves on the Infection Prevention (IP) Committee and collaborates with the IP team to evaluate and risk-assess for infections at YVMC. Participates in IP education and activities.
  • Applies analytics to identify and target various populations to drive quality improvement and measurable outcomes.
  • Responsible for establishing and ensuring compliance with departmental budget.
  • Perform other duties as assigned. Must be HIPAA compliant.

Qualifications:

  • Education: Nursing degree (BSN) preferred. Bachelor’s degree in business or organizational development or related field strongly desired.
  • Work Experience: Minimum three years quality and safety management, risk management and regulatory standards experience. Peer review experience preferred. Supervisory experience required.
  • Licenses/Certifications: RN Required . CPHQ preferred; required within 18 months of hire. Six-Sigma Greenbelt (or Lean equivalent) required within 12 months of hire; black belt within 24 months of hire preferred.
  • Knowledge, Skills, Abilities: Advanced knowledge of reportable quality and safety outcomes, and principles of performance measurement and reporting, quality improvement, standards and practices related to quality of care, hospital safety programs, outcomes data management/measurement and hospital reimbursement required. Working knowledge of regulatory standards required. Strong computer skills (MS Office and web-based application) are necessary. Excellent communication and interpersonal skills, and ability to function as an educator, required. Ability to function effectively as a mediator and resolve conflict necessary.
  • Working Environment: Works in a temperature controlled environment with natural and artificial lighting.
  • Essential Physical Requirements: Able to perform repetitive standing, sitting, stooping, walking, and reaching. Performs minimal lifting of 15 lbs, carrying 15 lbs, and reaching over head 10 lbs.

For more information and to apply vist YVMC job “Quality & Patient Safety Manager” web page

All YMVC Job web page

Coordinator Peer Review Quality at YVMC in Steamboat Springs CO

11.1.16 | Filed Under: Job Opportunities

Company: Yampa Valley Medical Center (YVMC)

Location: Steamboat Springs CO

Title: Coordinator – Peer Review and Quality

Application Web page:

Purpose

  • Facilitates the gathering and review of key quality indicators for the purpose of ensuring strong quality outcomes and accountability to support the facility’s strategic plan and regulatory requirements.
  • Supports Medical Staff quality programs, including medical staff peer review, data gathering, reporting and review for Ongoing Professional Practice Evaluation (OPPE) and Focused Professional Practice Evaluation (FPPE), as well as medical staff issues related to occurrence reports.
  • Duties include concurrent and retrospective chart review; and providing clinical intervention and education to staff and physicians regarding the outcomes of all of the above.
  • Supports an effective medical staff professional practice evaluation process that supports medical staff reappointment, advancement, and clinical quality.

Responsibilities:

  • Utilizing organizational and industry standard tools, will abstract, enter and report on required key data elements necessary for coordination of provider review and the collection of national quality indicators data. Maintains knowledge of Evidence-based, CMS and TJC clinical metrics (i.e. Core Measures, AHRQ Quality and Safety Indicators, Hospital Acquired Conditions).
  • Reviews daily census to assist with early identification of patients who meet indicators of triggers for peer review or meet quality and safety measure criteria to ensure metric compliance concurrently. Functions as a resource to provide clinical intervention, education and follow up to providers and appropriate department leaders regarding the peer review process.
  • Queries multiple databases for clinical, administrative, and peer review data. Conducts (RN) screening of cases in the data in a timely and objective manner in order to determine level of peer review needed. Communicates with HIM, Risk Management and Compliance to prepare medical records appropriately during the peer review process. Works collaboratively with the Chief Medical Officer, Medical Staff Medical Director, and Chair of Peer Review as needed to screen and approve cases for reciprocal or external review. Initiates sending of and receiving of all reviews and alerts providers of reports when received. Communicates committee dispositions to providers in a timely manner and according to policy. Works collaboratively with the Quality and Patient Safety Teams, appropriate clinical departments and teams to develop and implement plans for improvement as needed.
  • Assists the Quality Manager in the coordination of key quality and safety indicators throughout the YVMC system. The quality and safety measures can include, but are not limited to, the core measures created by CMS and The Joint Commission, measures to support the IPPS and OPPS programs of CMS, AHRQ safety and quality measures, Hospital Engagement/Hospital Improvement and Innovation Network measures, and quality measures created to support the strategic plan of YVMC. Coordination includes manual abstraction of measures, data collection and analysis, and interaction with key stakeholders that impact these measures.
  • Applies statistical principles to calculate appropriate summary measures and provides quarterly summary reports on Quality and provider review for administration and clinical leadership. Identifies and incorporates comparative benchmark practices into reporting. Coordinates with the facilitators of other quality committees (Trauma, Infection, Robotics etc.) to receive quality of care reports, assist with interpretation of data and presents that information routinely at appropriate meetings and committees as appropriate.
  • Performs routine and intensive medical record audits. Coordinates data for professional practice evaluation including abstracting, filing, and maintaining professional practice evaluation (PPE) log and tier three reviews. Assists the Chief Medical Officer, Chief of Staff, Department Chairs, and appropriate committees to identify process deficit trends and/or practice patterns.
  • Utilizes professional critical thinking skills and knowledge of clinical care guidelines and national priorities for care review. Accurately and completely documents and reports results of case review (clinical care as well as system or process issues) in a timely manner, compiles case summary, and refers to appropriate parties for follow up. Tracks cases to ensure timely resolution and follow up as appropriate.
  • Facilitates the Multi-disciplinary Professional Practice Evaluation Committee (PPEC, including preparing agenda, case review materials, minutes etc.). Participates in case discussions as appropriate for cases presented for committee review. Ensures appropriate communication and resolution of issues with all parties involved based on committee recommendation/ action. Maintains database of PPE activities. Ensures all appropriate documentation is copied to the corresponding quality file within Medical Staff Services.
  • Ensures compliance with applicable regulatory guidelines and requirements, State and Federal statutes, and Medical Staff Bylaws, Rules, and Policies. Must be HIPAA compliant. Utilizes superior discretion and ability to maintain the confidentiality of highly sensitive PPE information. Uses appropriate safeguards to prevent inappropriate use or disclosure of confidential case review information.
  • Actively participates in departmental performance improvement and survey readiness activities.
  • Performs other duties as assigned.

Qualifications:

  • Education: Bachelor of Science in Nursing or health related field preferred.
  • Work Experience: 2 years of Quality Assurance/Performance Improvement experience highly desired with 5 years previous experience in acute care clinical setting necessary. Professional Practice Evaluation (Peer review) experience required.??Proficiency with electronic medical record systems required. Experience in project development, project management and strong analytical skills, including data entry, manipulation, management, and data analysis preferred.
  • Licenses/Certifications: CO Licensed Registered Nurse required. Certified Professional in Healthcare Quality preferred
  • Knowledge, Skills, Abilities: Proficient in Windows-based operating software (Microsoft Office) and systems.
  • Knowledge of patient quality, safety and satisfaction performance measures and indicators, data definitions and sources and relevant national databases and benchmarks; knowledge of healthcare quality, safety and satisfaction data design, collection, aggregation and summarization; and knowledge of performance improvement models, methods and systems strongly preferred. Excellent written and oral communication and presentation skills required. Must promote and demonstrate a logical, systematic and non-judgmental approach to case review with the ability to formulate concise and relevant summaries with competing factors. Solution driven with the ability to address difficult situations with tact and diplomacy
  • Ability to work under minimal supervision, ability to adapt quickly to changes within the work environment.
  • Ability to work with providers of all levels to coach and provide feedback on performance. Must be a team player and have proven success applying a collaborative and professional approach and ability to work in conjunction with physicians, clinical managers/directors, colleagues and customers in a supportive way to communicate sensitive information and troubleshoot issues.
  • Working Environment: Works in a temperature controlled environment with natural and artificial lighting.
  • Essential Physical Requirements Able to perform repetitive standing, sitting, stooping, walking, and reaching. Performs minimal lifting of 15 lbs, carrying 15 lbs, and reaching over head 10 lbs.

For more information and to apply vist YVMC job “Coordinator – Peer Review &
Quality” web page

All YMVC Job web page

Oct 2016 Member Gift Bundle: ASQ Certification Prep Resources

10.3.16 | Filed Under: News

ASQ National Members only – Free Monthly bonus

Download and view your bonus today

October 2016 Member Gift Bundle: ASQ Certification Prep Resources

Certification Journey: Your 8-Step Guide

Certification Preparation Webcasts

  • Preparing for a Certification Examination Webcast (31 minutes)
  • Tips, Tricks, and Traps Webcast (43 minutes)

Certification Preparation Handbooks

  • The Quality Improvement Handbook, Second Edition* (PDF, 262pp
  • The Certified Manager of Quality/Organizational Excellence Handbook, Third Edition* (PDF, 722pp)
  • Note: A 3rd edition of the QI Handbook and a 4th edition of the CMQ/OE handbook are available for purchase.

Getting Your Certification Journey Started

  • How to select and apply for the right certification
  • Prepare for your exam in any format that works for you
  • Exam dates
  • Exam fees

Certification Handbooks and Study Guides

Enjoy free downloadable (PDF) sample chapters and peruse their first chapters, tables of contents, and indexes.

  • The Certified Six Sigma Black Belt Handbook, Second Edition (PDF, 600 KB)
  • The Metrology Handbook, Second Edition (PDF, 1500 KB)
  • The Certified Six Sigma Master Black Belt Handbook (PDF, 1400 KB)
  • The Certified Six Sigma Yellow Belt Handbook (PDF, 2400 KB)
  • The Certified Manager of Quality/Organizational Excellence Handbook, Fourth Edition (PDF, 950 KB)
  • The Certified Pharmaceutical GMP Professional Handbook, Second Edition
    (PDF, 1150 KB)
  • The Certified Quality Engineer Handbook, Third Edition (PDF, 450 KB)
  • The ASQ CQE Study Guide (PDF, 550 KB)
  • The Certified Quality Process Analyst Handbook, Second Edition (PDF, 1050
    KB)
  • The Certified Six Sigma Green Belt Handbook, Second Edition (PDF, 1250 KB)
  • The Certified HACCP Auditor Handbook, Third Edition (PDF, 1350 KB)
  • The Certified Quality Inspector Handbook, Second Edition (PDF, 1450 KB)
  • The Certified Reliability Engineer Handbook, Second Edition (PDF, 950 KB)
  • The Certified Quality Improvement Associate Handbook, Third Edition (PDF, 1250 KB)
  • The Lean Handbook (PDF, 1650 KB)

ASQ Certification Exams Are Moving to Computer-Based Testing

  • Put down the pencil; ASQ certification exams are moving to computer-based testing.
  • This will allow ASQ to increase the number available exam days from four per year to 102.
  • It also will make it easier for members around the global to access the exam by adding 7,650 testing sites.
  • Get all the details here!

Try a Demo Computer-Based Test

  • Want to know how easy and user-friendly the exams can be?
  • Demo the process and learn all the cool features included with computer-based testing.

Local Section and Online Study Groups

  • Go here to connect with your local section or
  • Check out ASQ’s LinkedIn groups for existing online groups
  • Check out LinkedIn’s Study Group Topic

Free Sample Exams With Past Test Questions

  • Take an interactive sample exam to receive additional feedback on the questions that appear in the sample exam.
  • Print out the paper-and-pencil sample exam (PDF, 600 KB) of the CMQ/OE in this example, to see the actual test format, including instructions and test questions from past exams.
  • These online sample exams provide examples of the types of test questions that appear on ASQ certification examinations.
  • Taking these sample exams may help you determine which areas of the ASQ Body of Knowledge (BoK) you want to emphasize as you study for taking the actual exams.
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